Shipping policy
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Order Processing Time
All orders are processed and prepared for shipment within 3 to 5 business days.
If we are experiencing a high volume of orders, such as during Christmas or sale periods, shipments may be delayed by a few days. If there is a significant delay in shipping your order, we will contact you by email or phone.
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Estimated Shipping Times
Once your order has been processed and handed over to the carrier, the following transit time applies:
Standard Shipping Time: 6 to 8 business days.
Note: The total estimated delivery time is the preparation time (3–5 business days) plus the shipping time (6–8 business days).
Occasionally, delivery delays caused by the shipping carrier may occur and are beyond our control.
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Shipping Rates
We offer free standard shipping on all orders.
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Shipping Confirmation and Order Tracking
You will receive a Shipping Confirmation email once your order has been dispatched. This email will contain your tracking number. The tracking number will become active within 24–48 hours.
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Incorrect Shipping Address
Customers are responsible for ensuring that the shipping address provided is correct. Bloomio is not responsible for packages that are returned or not delivered due to an incorrect or incomplete address provided by the customer. If a package is returned to our facilities, the customer will be responsible for the reshipping costs.
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Customs Duties, Tariffs, and Taxes
Bloomio is not responsible for any customs duties or taxes applied to your order. All charges imposed during or after shipping are the customer’s responsibility, including duties, tariffs, taxes, and other applicable fees.
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Shipping Damage and Issues
If your order arrives damaged, please contact us immediately at shopbloomio22@gmail.com so that we can resolve the issue. Please keep all packaging materials and damaged products before filing a claim.